Privacy Policy for Satark

Last updated: October 18, 2025

Satark (“we”, “our”, or “us”) operates a mobile and web-based logistics management platform used for trip tracking, vehicle monitoring, and issue ticket management. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and related services.

1. Information We Collect

Personal Information: Name, phone number, and login credentials used to identify users.
Location Data: GPS coordinates are collected when drivers or app users track trips. This helps monitor vehicle movement from procurement centers to mills.
Trip & Ticket Data: Details about trips, products, and ticket issues raised or resolved through the app.
Device Information: Basic information such as device type, OS version, and app version for performance improvement.

2. How We Use the Information

To manage and track trips and logistics operations efficiently.
To assign and resolve tickets related to vehicle trips.
To improve service reliability and user experience.
To ensure security, compliance, and support operations.

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only with:

Authorized administrators or clients managing the logistics operations.
Service providers or APIs (e.g., map or GPS providers) essential for tracking and communication.
Law enforcement, if required by applicable laws or legal processes.

4. Data Security

We take reasonable measures to protect data from unauthorized access, alteration, or disclosure. All sensitive communication is transmitted securely over HTTPS.

5. Data Retention

Trip and ticket data are retained as long as necessary to fulfill operational and legal requirements. Users may request deletion of their data by contacting the administrator.

6. User Rights

Users can request to access, correct, or delete their data by contacting us at hello.mipl@gmail.com.

7. Third-Party Services

Our app may use Google Maps or similar APIs for location tracking. These services have their own privacy policies which apply independently.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello.mipl@gmail.com